Get started with confidence
A one-time implementation fee covers solution design, configuration, integration, testing, deployment and user enablement.
Pricing
Pricing built around your business needs
Transparent, all-inclusive pricing shaped to your modules, communication volume and support needs — no hidden fees.
Pricing model
A final, guaranteed price for the solution
Priced as a single flat annual fee — not by usage. Excludes VAT.
What’s included in the price?
-
A working solution from day one
Proactive management of communication quality, with no investment in your own development.
-
Help setting up AI Comms Inspector
Prompt design (the agent’s “job description”), and preparation of knowledge bases and data from your data platform.
-
A cap on the risk of rising AI costs
For example, model price increases or end-of-support requiring a model swap.
-
Azure, AWS or GCP costs and running the solution
Either credited back from the fee, or you set us up as the billing partner on your cloud subscription.
-
8/5 SLA support and technical updates
In-app bug reporting, and ongoing technical updates.
Limits included in the price
Up to 250,000 analysed communications per year · Up to 5 live agents
Increasing these limits may justify a higher price. We’d quote that individually.
How pricing works
What you pay for
Everything you need to operate
A recurring subscription includes the product licence, updates, monitoring, incident management and ongoing support.
Choose the right level of support
Select standard production support or an extended service with proactive monitoring, quality reviews and continuous improvement.
Scale as your needs evolve
Pricing reflects your selected modules, communication volumes, integrations, deployment model and support requirements — so you invest only in the capabilities your business needs.
Pricing scales with your communication volume and selected modules. Request a custom quote for figures tailored to your setup.
Pricing FAQ
Common pricing questions
It can be deployed in your Azure, AWS or GCP environment and integrated with your existing communication sources, data platform and business applications. The delivery can include analysis, configuration, integration, testing, training, monitoring and ongoing support.
The package includes data ingestion support, prompt definition, report customisation, monitoring setup, and full team enablement.
Let's talk pricing
Tell us about your needs and we'll prepare a detailed proposal tailored to your organisation.
- All-inclusive pricing — no hidden fees
- Tailored proposal for your communication volume
- Built by DataSentics, part of the Bull group